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Technical Support

Ask the experts about Technical Support

We provide remote computer support via phone, email, and remote desktop. We provide onsite IT services in Nairobi and surrounding areas. we have a qualified team who offers technology services beyond what a Best Buy or local computer store technician can provide from hardware deployment, installation and setup from full systems to individual components such as networks cards, memory, hard drives, media drives, video cards, or whatever is needed. 
We do long term partnerships and ongoing scheduled maintenance. We work with you until your computer and networking problems are solved, on a small or large scale.

Services we offer

Software Services

  • Operating systems installation 
  • Office 365 installation and configuration 
  • Google Apps for business installation and configuration
  • Customized emails 
  • Anti-virus and Anti-malware software 
  • Genuine product key activation 
  • Software Consultancy 
  • Virus and malware scans and system recovery.
  • Software troubleshooting

Hardware Services

  • Diagnostics and troubleshooting for PCs 
  • Computer hardware consultancy 
  • Hardware deployment, installation, and setup  
  • File sharing and resource sharing configuration 
  • Setting up Printers and scanners 
  • Software installs, uninstalls, and setup. 
  • Suggest hardware changes as required 
  • Test and evaluate new technology and 
  • Maintain computer systems and networks 
  • Maintain and manage workstations & servers 
  • Hardware cleaning and blowing service 
  • Network installation and performance tuning. 
  • Network planning, design, and architecture. 
  • Cabling, switch, and router installation.

Cloud Based services

  • Cloud storage 
  • Cloud backup, online drives (Google Drive, OneDrive, Dropbox etc.) 
  • G Suite (Computer Software) 
  • Google for business 
  • Online backup Training 
  • Real-time file synchronization across your connected devices

We want to be your complete technology partner. If you would like to find out more about how we can help you with IT solution, please contact us today to schedule a free consultation.

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